Comtrol SCO OpenServer Manual de usuario Pagina 32

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32 Troubleshooting
SCO OpenServer
Troubleshooting
Before you call Comtrol technical support, please check the following:
Check to make sure all cables are connected properly.
Check the signals between your peripherals and the RocketPort
interface box to verify that they match (if applicable). See the
RocketPort Hardware Reference Card for port pinouts.
If using an ISA-bus RocketPort/RocketModem, check to make sure
the DIP switch I/O address settings on the board match the I/O
address you used when installing the device driver software.
Make sure the controller board is seated firmly in the bus slot.
Make sure the expansion slot screw is in place.
Reinstall the board and device driver software, selecting a different
I/O address range for the controller. For possible I/O address
conflicts, see the System I/O Address tables.
If the above steps fail to resolve the problem, follow these steps:
1. Shut down your system.
2. Place the RocketPort Diagnostics diskette in your primary drive.
3. Power-up your system, and allow it to boot from the diagnostic
diskette.
4. Follow the on-screen instructions to run the diagnostic program.
If this fails to resolve the problem, see the Introduction section of this
guide for information about contacting Comtrol technical support.
PCI-Bus I/O Conflicts
On occasion, a system will report a PCI-bus board as NOT FOUND
due to an I/O conflict during boot-up.
To resolve this problem, follow these steps:
1. Run the diagnostics to determine the I/O address of the PCI board.
(This is set automatically by the system.) Note this address.
2. Boot into SCO.
3. Edit the file /etc/conf/sdevice.d/rckt. Change the PCI board address
shown to the actual address you noted in step 1.
4. Use the /etc/conf/cf.d/link_unix command to relink the kernel. Or,
using the GUI interface, go to the System Administration folder,
open the Hardware Kernel Manager, and click the Relink Kernel
button. Select Y for the answers to all prompts.
5. Reboot the system.
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